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Wireless Synchronization option is missing or not available for the contact list, memo list, task list, and calendar

The service book information is incorrect.

Regenerate the Desktop [SYNC] service book for the contact list, memo list, and task list by completing the following steps:

For BlackBerry Device Software 4.0

1. On the Home screen of the BlackBerry smartphone, click Options > Service Book.
2. Click Desktop [SYNC].
3. Display the menu and select Delete.
4. Display the menu and select Undelete.

For BlackBerry Device Software 4.1

1. On the Home screen of the BlackBerry smartphone, click Options > Advanced Options > Service Book.
2. Click Desktop [SYNC].
3. Display the menu and select Delete.
4. Display the menu and select Undelete.

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